Terms of Service for Ishur

Last Updated: February 1, 2026

1. Agreement to Terms

By accessing or using Ishur ("Service," "Application," or "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

Service Provider:
Ishur
Henry Kisinger 4, Rishon LeZion, Israel
Email: contact@ishur.app

2. Description of Service

Ishur is a web and mobile application that enables users to create payment receipts and confirmations (קבלה/אישור) for their business or personal use. The Service is designed for Israeli small businesses, freelancers, and individuals.

Important Note: Ishur generates payment receipts and confirmations only. It does NOT generate tax invoices (חשבונית מס). Tax invoices require proper licensing and registration with Israeli tax authorities. Users requiring tax invoices should consult with a licensed accountant.

3. Eligibility

You must be at least 18 years old to use this Service. By using Ishur, you represent and warrant that:

You are at least 18 years of age
You have the legal capacity to enter into these Terms
You will use the Service in compliance with all applicable Israeli laws

4. Account Registration

4.1 Account Creation

You must register using a valid Google account
You are responsible for maintaining the security of your account
You must provide accurate and complete information
You are responsible for all activities that occur under your account

4.2 Account Security

Keep your login credentials confidential
Notify us immediately of any unauthorized access
You are liable for any unauthorized use of your account

4.3 Account Termination

You may terminate your account at any time by contacting us at contact@ishur.app. We may suspend or terminate your account if you violate these Terms.

5. Subscription Plans and Pricing

5.1 Available Plans

Free Plan:

Limited features
Limited number of receipts per month
Access to basic receipt templates

Monthly Subscription:

Price: ₪10 per month
Full access to all features
Unlimited receipt generation
All receipt templates

Yearly Subscription:

Price: ₪90 per year (equivalent to ₪7.50/month)
Full access to all features
Unlimited receipt generation
All receipt templates
25% savings compared to monthly plan

5.2 Payment Terms

All payments are processed through Paddle, our payment processor
Subscriptions automatically renew unless cancelled
Prices are in Israeli New Shekels (₪) and include VAT where applicable
We reserve the right to change pricing with 30 days' notice to existing subscribers

5.3 Currency and Taxes

All prices are listed in Israeli New Shekels (₪)
VAT will be added as required by Israeli law
Paddle, as Merchant of Record, handles all tax collection and remittance

6. Billing and Automatic Renewal

6.1 Automatic Renewal

Subscriptions automatically renew at the end of each billing period
Your payment method will be charged automatically
You will receive email notification before each renewal

6.2 Cancellation

You may cancel your subscription at any time
Cancellation takes effect at the end of the current billing period
You will retain access to paid features until the end of the billing period
To cancel, visit your account settings or contact contact@ishur.app

6.3 Failed Payments

If a payment fails, we will:

Attempt to process the payment again
Notify you via email
Suspend your access to paid features if payment is not resolved within 7 days

7. Refund Policy

7.1 Right to Cancel

You have the right to cancel your subscription and request a refund within 14 days of your purchase without giving any reason.

7.2 Refund Requests

To request a refund:

Contact us at contact@ishur.app or contact Paddle (our payment processor) directly
Include your order number and account email
Refunds will be processed to your original payment method within 5-10 business days

7.3 Refund Processing

All payments are processed through Paddle, our Merchant of Record. Paddle handles all refund requests on a case-by-case basis. This does not affect your rights as a consumer in relation to services which are not as described, faulty, or not fit for purpose.

7.4 Exceptional Circumstances

Refunds may be considered in exceptional circumstances such as:

Service outages
Billing errors
Technical issues that prevent service use

8. Acceptable Use Policy

8.1 Permitted Use

You may use Ishur to:

Generate payment receipts for legitimate business or personal transactions
Store and manage your receipt records
Download or print receipts for your records

8.2 Prohibited Use

You may NOT use Ishur to:

Create fraudulent or false receipts
Generate receipts for illegal transactions
Misrepresent transactions or amounts
Violate any Israeli tax laws or regulations
Attempt to generate tax invoices (חשבונית מס) without proper authorization
Resell or redistribute the Service
Reverse engineer, decompile, or disassemble the Service
Use automated means to access the Service (bots, scrapers, etc.)
Share your account with others
Violate any applicable laws or regulations

8.3 Consequences of Violation

Violation of these terms may result in:

Immediate account suspension or termination
Forfeiture of any prepaid fees
Legal action if necessary

9. Intellectual Property Rights

9.1 Service Ownership

Ishur and all related intellectual property (including software, design, logos, and content) are owned by us or our licensors. These Terms do not grant you any ownership rights.

9.2 Your Content

You retain ownership of all receipts and data you create using Ishur. By using the Service, you grant us a limited license to:

Store and process your data
Display your data back to you
Make backups for service reliability

9.3 License to Use Service

We grant you a limited, non-exclusive, non-transferable license to use Ishur for your personal or business purposes in accordance with these Terms.

10. Your Data and Privacy

10.1 Data Ownership

You own all data you create in Ishur, including:

Receipt content
Customer information
Business details

10.2 Data Access

You can export or delete your data at any time through your account settings.

10.3 Data Deletion

Upon account termination:

We will delete your personal data within 30 days
Some data may be retained longer as required by Israeli law
Receipts and content will be permanently deleted

10.4 Privacy Policy

Our collection and use of your data is governed by our Privacy Policy, available at [your website]/privacy-policy

11. Service Availability and Support

11.1 Service Availability

We strive for 99% uptime but cannot guarantee uninterrupted access
Scheduled maintenance will be announced in advance when possible
We are not liable for service interruptions

11.2 Customer Support

Support is provided via email at contact@ishur.app
We aim to respond within 48 hours during business days
Support is provided in Hebrew and English

11.3 Service Modifications

We reserve the right to:

Modify, suspend, or discontinue any feature
Update the Service to comply with legal requirements
We will provide reasonable notice for material changes

12. Disclaimers and Limitations of Liability

12.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness

12.2 No Legal or Tax Advice

Ishur does NOT provide legal, tax, or accounting advice. You are responsible for:

Ensuring your use complies with Israeli tax laws
Determining whether receipts or tax invoices are required for your transactions
Consulting with licensed professionals for tax and legal matters

12.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY ISRAELI LAW:

We are not liable for any indirect, incidental, or consequential damages
Our total liability is limited to the amount you paid in the past 12 months
We are not responsible for any loss of data, profits, or business opportunities

12.4 User Responsibility

You are solely responsible for:

The accuracy of information in your receipts
Compliance with Israeli tax and business regulations
Proper record-keeping as required by law
Determining whether you need tax invoices instead of receipts

13. Compliance with Israeli Law

13.1 Tax Invoices vs. Receipts

Ishur generates payment receipts (קבלה) and confirmations (אישור), NOT tax invoices (חשבונית מס). Tax invoices require:

Registration as an authorized dealer (עוסק מורשה)
Proper licensing from Israeli tax authorities
VAT registration and reporting

Users requiring tax invoices must obtain proper licensing or use licensed accounting software.

13.2 Governing Law

These Terms are governed by the laws of the State of Israel. Any disputes will be resolved in the competent courts of Israel.

13.3 VAT and Taxes

VAT will be charged as required by Israeli law
Paddle, as Merchant of Record, handles VAT collection and remittance
You are responsible for any additional tax obligations related to your use of receipts

14. Indemnification

You agree to indemnify and hold harmless Ishur, its owners, employees, and partners from any claims, damages, or expenses (including legal fees) arising from:

Your use of the Service
Your violation of these Terms
Your violation of any laws or regulations
Your creation of fraudulent or false receipts
Any disputes with your customers or business partners

15. Dispute Resolution

15.1 Informal Resolution

Before filing any legal claim, you agree to attempt to resolve disputes informally by contacting us at contact@ishur.app.

15.2 Jurisdiction

Any legal disputes will be subject to the exclusive jurisdiction of the courts in Rishon LeZion, Israel.

15.3 Language

Both English and Hebrew versions of these Terms are equally valid. In case of any discrepancies, the version corresponding to your account's language setting will apply.

16. Changes to Terms

16.1 Modification Rights

We reserve the right to modify these Terms at any time. Changes will be effective:

Immediately upon posting for new users
30 days after notification for existing users

16.2 Notification of Changes

We will notify you of material changes via:

Email to your registered address
Prominent notice in the Application
Update to the "Last Updated" date at the top of this document

16.3 Acceptance of Changes

Continued use of the Service after changes constitutes acceptance of the modified Terms. If you do not agree to changes, you must stop using the Service and may request account deletion.

17. Termination

17.1 Termination by You

You may terminate your account at any time by:

Contacting us at contact@ishur.app
Using the account deletion feature in your settings

17.2 Termination by Us

We may terminate or suspend your account immediately if:

You violate these Terms
You engage in fraudulent activity
You fail to pay applicable fees
We are required to do so by law
We discontinue the Service

17.3 Effect of Termination

Upon termination:

Your access to the Service will cease immediately
You will no longer be charged for subscription fees
Your data will be deleted according to our Privacy Policy
No refunds will be provided for prepaid periods (except as provided in our refund policy)

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ishur regarding the Service.

18.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

18.3 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

18.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms to any successor or affiliate.

18.5 Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or internet service disruptions.

18.6 Language

Both English and Hebrew versions of these Terms are equally valid. In case of any discrepancies, the version corresponding to your account's language setting will apply.

19. Contact Information

For questions about these Terms of Service, please contact us:

Email: contact@ishur.app
Address: Henry Kisinger 4, Rishon LeZion, Israel
Support Hours: Sunday-Thursday, 9:00-17:00 Israel Time

20. Acknowledgment

BY USING ISHUR, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Important Reminder: Ishur generates payment receipts and confirmations, NOT tax invoices. If you require tax invoices (חשבונית מס), you must be properly registered with Israeli tax authorities and use appropriate licensed software. Consult with a licensed accountant if you have questions about your obligations.